Topic: Paid via Paypal but wasnt asked for any info for license
By: Guest
Posted on: Sep 20 2024 at 01:39:00 PM
Hello,
i bought the license today and make the payment via the paypal option, but i wasn't redirected or anything for entering my email address or any info regarding how will receive the license.
i only received the payment confirmation from paypal
best Regards.
By: Support
Posted on: Sep 22 2024 at 06:07:13 AM
Hello. You should have received an email from us - please check your spam filter
Or
In the window where you would key in a licence key/activation code you see a serial number. Usually 7 digits something like 830000 or 530000
Send that to us and we'll get right back to you with the licence key/activation code
By: Support
Posted on: Sep 22 2024 at 06:14:42 AM
Hello
Are you the buyer who's email address starts o.baer@..... ? (I don't want to write the whole thing here)
We have been emailing you but getting no response (or bounce backs). Please email us so we know we have the correct email address
By: Guest
Posted on: Sep 22 2024 at 11:54:53 AM
yes this the correct email address
Sure i will send you an email, on which mailbox should i contact you ?
By: Guest
Posted on: Sep 22 2024 at 11:58:32 AM
Sorry i just saw the mail address
By: Support
Posted on: Sep 23 2024 at 10:28:04 AM
Done. Thank you!
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