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Topic:   Licence problem

By: GuestPosted on: Jul 6 2016 at 04:08:59 PM
how long will I receive licence after purchasing?

By: SupportPosted on: Jul 6 2016 at 04:22:17 PM
Do you mean how long is the licence valid for?
The licence is valid forever so there's no annual renewal or anything like that.

Or do you mean how long it takes after purchasing to receive your licence key?

As soon as you make the payment an email is sent to you with instructions for activation.

The email should be sent immediately but occasionally it can take a few minutes for the payment to complete.

Give it a few minutes and if you don't see the email take a look in your spam filter.

If you really think there's a problem just email we'll sort it out pretty quick.

support at easydnc.com


By: GuestPosted on: Jul 15 2017 at 03:12:58 PM
I wish to cancel my transaction order.

toddfreema*****@hotmaail.com

By: SupportPosted on: Jul 15 2017 at 05:01:14 PM
Todd, It's been cancelled.

If you're not getting confirmations then you need to adjust your spam filter.

By: SupportPosted on: Jul 15 2017 at 05:25:26 PM



By: MikePosted on: Jul 26 2017 at 08:36:46 PM
Can I install this on more than one computer? I have one license, and I would like to be able to run this off a laptop temporarily. I don't need to run the software at the same time on 2 computers.
I would just like to switch from the desktop to the laptop temporarily.

By: GuestPosted on: Jul 28 2017 at 11:19:10 AM
It's a 60 day trial so you can use the software on the laptop for that length of time but if you want the ability to use either computer at any time then you'll need to buy another licence.

If you had originally purchased 2 licences then they would have been at a lower price. Send the support guys an email and they'll surely allow you to buy the second one now at a lower price.

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Topic:- Licence problem


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