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Topic:   A lot of time to open a file

By: RIMONIPosted on: Jun 13 2018 at 08:36:10 AM
Hello
why it takes a lot of time to open a file
for example: a 4MB file opens more then 40 minutes

By: SupportPosted on: Jun 14 2018 at 02:22:18 AM
Rimoni.

40 minutes? Are you serious?

10 (Ten) MegaByte file opens instantly on my computer.

Something wrong with your setup.

Or do you mean that the file opens on the computer quickly but then takes 40 minutes to send to the CNC. If that's the case then look at the DNC setup:-
"Block Delay". Make it a smaller number.

What's your baud rate?

By: RIMONIPosted on: Jun 14 2018 at 09:10:42 AM
I mean that the file opens on the computer takes a lot of time

By: RIMONIPosted on: Jun 14 2018 at 09:26:40 AM
I've installed RemoDNC on another computer, but it the same takes a lot of time to open files, I tried .txt, .cnc, .eia files

By: SupportPosted on: Jun 14 2018 at 01:30:16 PM
4 megabyte file should open almost instantly.

Can you zip a file and send it to us to test?



.

By: SupportPosted on: Jun 17 2018 at 02:45:36 AM
Rimoni. Thank you for sending that file.

It is 4MB. It opens immediately. Maybe not quite 'instant' but really only 1 or 2 seconds.

I'll be in touch with you directly but if/when we solve this I'll come back here and post in case anyone else is interested.

By: SupportPosted on: Jun 18 2018 at 05:45:13 AM
Rimoni. Thank you for sending those screenshots. I see that one of your computers is showing Hebrew Characters. I guess you're in Israel.

If I switch my computer's date/time format to Hebrew then it does take longer to load a file - Around 10 seconds. But if I go further and change the "System Locale" to Hebrew/Israel

Control Panel>Region>Administrative>System Locale

Then it doesn't load the file at all - it just hangs. Maybe it would take 40 minutes but after a few minutes I just cancelled it.

So, something going on with hebrew locale. We'll work to get a solution. in the meantime I think you can keep your date/time format and language as Hebrew but System Local needs to be English.

I'll come back here and post an update once we've got a permanent fix.

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Topic:- A lot of time to open a file


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